Agnieszka has nearly 15 years’ experience in various CX and UX roles gained in global tech such as eBay, Facebook and Dropbox.

She has built her career on Customer Experience and believes in service as a fundamental differentiator in driving change in business and growing commercial value. She is passionate about leveraging data and machine learning in the Digital Human Experience greenfield space.

Having dedicated many years to studying Social Science and Communication she is fascinated by the transition of social behaviours and human interactions patterns in the context of emerging global trust challenges.

Agnieszka joined CXPA Ireland in 2016, Board Member since 2018, increasing impact and visibility of CX professionals and promoting CX discipline.