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Explore industry news, insights, and updates from the Irish CX Impact Awards.
Two Stacks soars into travel retail with airport-exclusive Flight Series
Two Stacks Irish Whiskey has unveiled its first airport-exclusive release — The Flight Series — in collaboration with ARI at Dublin Airport’s Irish Whiskey Collection.
AIB puts accessibility at the heart of strategy with lived experience-led approach
AIB has embedded accessibility into its operations by directly involving disabled customers and partnering with inclusion consultancy Tilting the Lens.
McCarthy Insurance expands Limerick presence with Newcastle West revamp
McCarthy Insurance Group has completed a full refurbishment of its Newcastle West branch, strengthened its local footprint and marking another milestone in its nationwide growth.
Card Factory acquires Funky Pigeon to bolster digital growth
Card Factory has agreed to acquire WHSmith’s online greetings card business, Funky Pigeon, for £24m in a strategic move to strengthen its digital footprint.
Business energy confidence grows in Northern Ireland as concerns ease
Northern Ireland’s latest Non-domestic Consumer Insight Tracker reveals a marked improvement in business sentiment across the energy market.
Retailers must harness AI to personalise the shopping experience
AI is transforming how Irish retailers engage with customers, with tools like generative AI, loyalty apps, and real-time data enabling highly personalised in-store and online experiences.
Forward focus
It’s not the shuttle, the software, or the supply deal that matters most. It’s the feeling people are left with when they walk away.
National Enterprise Hub backs 6,500 Irish SMEs in debut year
The National Enterprise Hub has supported over 6,500 Irish SMEs in its first year, offering streamlined access to more than 250 government supports.
Revolut ramps up European expansion with Paris HQ and 400 new hires
Digital bank Revolut is accelerating its Western European growth with a new HQ in Paris, a €1bn investment, and over 400 new roles—half of which are in France.
DTH Travel sharpens guide training to elevate booking confidence
DTH Travel is doubling down on guide training across its 14 Asian destinations, launching The Essential Tour Guide Handbook to reinforce professional excellence and cultural sensitivity.
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