CXPA Ireland

The Customer Experience Professionals Association (CXPA) is a global non-profit organisation dedicated to the advancement of customer experience management practices. CXPA Ireland is the local network of CXPA and was established in 2015 and was set up to bring together passionate, like-minded CX professionals in Ireland to share knowledge, discuss issues and promote customer-centricity.

Our members are individuals who develop, manage, optimise and envision how organisations interact with their customers. This community includes customer experience practitioners within companies, consultants and vendors who support customer experience efforts and other stakeholders in the industry. We support the professional development of our members and advance the field by providing research, education opportunities, developing standards, offering networking opportunities, promoting the industry, and creating a better understanding of the discipline of customer experience.