The Irish CX Impact Awards 

Thursday, November 7th @ Croke Park, Dublin

We are delighted to announce The Irish CX Impact Awards 2019 winners!

View post-awards coverage of The 2019 Irish CX Impact Awards in The Irish Times here.

Launched in 2018, The Irish CX Impact Awards provide a much-needed platform from which to recognise and celebrate achievements in measuring and managing Customer Experience excellence that delivers better outcomes for your customers and ultimately your own business or organisation.

The Irish CX Impact Awards ceremony took place on Thursday, November 7th, at Croke Park, Dublin.

The awards ceremony saw trophies being awarded to some of Ireland’s most deserving companies, including AIB, Department of Foreign Affairs and Trade, Paddy Power Betfair and Kuehne + Nagel, to name a few.

Jan Richards was also honoured on the night with the 2019 CX Leader. View the full announcement.

Thank you to our sponsors Idiro Analytics and supporters CXPA & The CX Company for supporting the Awards.

Thank you to our world-class judging panel, led by Agnieszka Anna Jozwiak (CX&UX Consulting, CXPA) & Diane Magers (Chief Experience Officer, Experience Catalysts), for giving their time and expertise to score this year’s submissions.

Last but not least, thank you to the entrants of the 2019 Irish CX Impact Awards programme. We hope that you will continue to support the Awards in 2020!

To find out more about how The Irish CX Impact Awards will benefit your business in 2020, please
contact our team.

Title Sponsor

Idiro Analytics


The CX Company
Amárach Research

Communications Partner

For all enquiries, contact our team.

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T: 01 407 0595


© The Irish CX Impact Awards 2019.

All Rights Reserved.