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The deadline for submissions has been extended to August 16th.

Please click the buttons below to view the category criteria and enter via our online entry form.

Before submitting your entry, please read the HOW TO ENTER page for our Items Checklist and Step-by-Step Guide, and download our free ENTRY GUIDE PDF! You can find the full category criteria by clicking through to your category below or by downloading the free Entry Guide PDF.

Need more help? Contact our team.
CX Champion 2023
CX Impact in Financial Services
CX Impact in Retail
Best Use of Data Analytics in CX
Best Customer Loyalty & Reward Programme
CX Leader 2023
CX Impact in Food/Drink
CX Impact in Technology, Media & Telecoms
Best Innovation in CX
CX Team of the Year
CX Impact in Government & Public Sector
CX Impact in Tourism & Hospitality
Digital Impact in CX
CX Rising Star of the Year
CX Impact in Pharmacy/Health
CX Impact in Transport, Logistics & Delivery
Best Use of Customer Insights to Improve CX
CX Impact in Entertainment & Leisure
CX Impact in Professional Services
CX Impact in Utilities & Services
Best Use of Technology
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