An independent panel of recognised and expert judges, both domestic and international, drawn from academia, business and broader related sectors will determine the winners of the Irish CX Impact Awards.
Our focus is to deliver a balanced judging assessment from industry leaders who will bring their extensive knowledge, enthusiasm and expertise to the judging process ensuring that the winning entries are truly outstanding and worthy of receiving a trophy.
The panel is carefully selected to ensure the Awards judging process is fair and objective. The judges are bound by a strict confidentiality agreement and are required to declare any conflict of interest in entries over which they deliberate, in which case that entry will be reallocated. The integrity of this process lies at the very heart of all that we do.
A comprehensive judging process has been put together to decide the worthy winners of the Irish CX Impact Awards.
2022 Judging Panel
Associate Professor in Marketing, Trinity Business School
Ronika Chakrabarti is an Associate Professor of Marketing at Trinity College Dublin. She has been a visiting scholar at Kellogg School of Management (Northwestern University) and Cambridge Judge Business School (University of Cambridge).
Head of Customer Experience, Insights and Analytics at Allianz Ireland
With 20 years plus experience in Customer strategy development across a range of service sectors, Terri is passionate about bringing the data and insight to the World of Customer Experience, evidencing what’s good for the customer is good for business!
Head of Strategic Tooling Operations, Meta
Ifah Sivak is an accomplished hands-on leader with over 20 years of experience in the telecommunications and technology industry, where she has been implementing best in class customer experiences and technologies, across multiple platforms and applications internationally.
Head of Marketing, Communications and Customer Experience (CX), GS1 Ireland
With over 25 years' experience working in Marketing, Insights and Strategy across the retail grocery, payments and information technology sectors, Maria is passionate about the adoption of digital solutions that bring people, process and technology together, to transform how we work, sell and buy, every day.