2023 Shortlist
Please see below the finalists from 2023 The Irish CX Impact Awards.
CX Champion 2023
The winner of this award will be announced at the awards ceremony.
CX Leader 2023
The recipient of this award will be announced at the awards ceremony.
CX Team of the Year
Circit Limited
Diageo Ireland
Electric Ireland
ESB Networks
Queen's Accommodation, Queen's University Belfast
SSE Airtricity
CX Rising Star of the Year
Kristina De St Maurice - Fragomen Ireland
April Durnin - AIB
Clódagh Moynihan - Oakview Early Years Services
CX Impact in Retail
Eason
Kylemore Cars
LOCO Scooters
Saltmarine Cars
Shaws Department Stores
CX Impact in Pharmacy/Health
AllView Healthcare
Kara Connect
Leckey
National Rehabilitation Hospital
CX Impact in Food/Drink
Diageo Ireland
Freshly Chopped
CX Impact in Financial Services
Bank of Ireland
Liberty Insurance
123.ie
Best Use of Technology
Comfort Keepers Homecare
Freshly Chopped
CX Impact in Tourism & Hospitality
The Convention Centre Dublin
Trinity Brand Commercial Services
CX Impact in Government & Public Sector
Gas Networks Ireland
National Rehabilitation Hospital
Passport Service, Department of Foreign Affairs
CX Impact in Professional Services
Accountant Online
Fragomen Ireland
Oakview Early Years Services
Pennypop
CX Impact in Transport, Logistics & Delivery
Aer Lingus
Bus Eireann
Coll-8 Logistics
Fastway
CX Impact in Utilities & Services
Calor
Electric Ireland
Gas Networks Ireland
Magnet+
SSE Airtricity
Best Innovation in CX
New Ireland
Oakview Early Years Services
Digital Impact in CX
Academic Registry, University of Limerick
Electric Ireland
ESB Networks
Kara Connect
Best Use of Customer Insights to Improve CX
Aer Lingus
Bank of Ireland
Calor
Dubarry of Ireland
ESB Networks
Best Customer Loyalty & Reward Programme
Aer Lingus
Electric Ireland
Gas Networks Ireland
Kara Connect