Winners

Congratulations to The Irish CX Impact Awards 2019 winners.

The winners were revealed at the black-tie gala awards ceremony on Thursday, November 7th, at Croke Park, Dublin.

 

For photos from the night, visit our Facebook page.


High resolution photos can be found on our Flickr page.

CX Champion 2019

AIB
Agnieszka Anna Jozwiak, Awards Judging Co-ordinator & CXPA presents the CX Champion 2019 award to the AIB team.

CX Leader 2019

Deirdre Wafer, Awards Judge & CXPA presents the CX Leader 2019 award to Jan Richards.

CX Team of the Year

The Customer Service Hub Team, Passport Service
Department of Foreign Affairs and Trade
Idiro Analytics
Aidan Connolly, CEO, Idiro Analytics presents the CX Team of the Year award to The Customer Service Hub Team, Passport Service, Department of Foreign Affairs and Trade.

CX Impact in Pharmacy/Health

Meaghers Pharmacy Group
Gerard O'Neill, Awards Judge & Amárach Research presents the CX Impact in Pharmacy/Health award to Oonagh O'Hagan, Meaghers Pharmacy Group.

CX Impact in Retail

Eason
Gerard O'Neill, Awards Judge & Amárach Research presents the CX Impact in Retail award to the Eason team.

CX Impact in Specialty

Actavo
Gerard O'Neill, Awards Judge & Amárach Research presents the CX Impact in Speciality award to the Actavo team

CX Impact in Transport

Kuehne + Nagel
Stuart Russell, Awards Judge presents the CX Impact in Transport award to the Kuehne + Nagel team.

CX Impact in Entertainment & Leisure

Paddy Power Betfair
Stuart Russell, Awards Judge presents the CX Impact in Entertainment & Leisure award to the Paddy Power Betfair team.

CX Impact in Financial Services

AIB
Idiro Analytics
Aidan Connolly, CEO, Idiro Analytics presents the CX Impact in Financial Services award to the AIB team.

CX Impact in Professional Services

Fenero
Aidan Connolly, CEO, Idiro Analytics presents the CX Impact in Professional Services award to the Fenero team.

CX Impact in Insurance

RSA Ireland & 123.ie
Cathy Summers, The CX Company presents the CX Impact in Insurance award to the RSA Ireland & 123.ie teams.

CX Impact in Telecoms

Spearline
Stuart Russell, Awards Judge presents the CX Impact in Telecoms award to Matthew Lawlor & Diarmuid O’Donovan, Spearline.

CX Impact in Utilities

Gas Networks Ireland
Idiro Analytics
Aidan Connolly, CEO, Idiro Analytics presents the CX Impact in Utilities award to the Gas Networks Ireland team.

CX Impact in Business IT & Technology

Version 1
Siobhan Mallen, The CX Company presents the CX Impact in Business IT & Technology award to the Version 1 team.

CX Impact in Digital

The Passport Service
Department of Foreign Affairs and Trade
Siobhan Mallen, The CX Company presents the CX Impact in Digital award to The Passport Service team, Department of Foreign Affairs and Trade.

Best Use of Data Analytics in CX

AIB
Agnieszka Anna Jozwiak , Awards Judging Co-ordinator & CXPA presents the Best Use of Data Analytics in CX award to the AIB team.

For all enquiries, contact our team.

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T: 01 407 0595

E: info@cxia.ie

© The Irish CX Impact Awards 2019.

All Rights Reserved.