Celebrate the Success of the 2024 Irish CX Impact Awards

Author: The Irish CX Impact Awards
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The 2024 Irish CX Impact Awards, one of Ireland’s most anticipated business recognition programmes, has come to an unforgettable conclusion! Held on Thursday, 28th November 2024, at the prestigious Crowne Plaza Hotel, Santry, this incredible event brought together the best and brightest in customer experience (CX), showcasing innovation, resilience, and impact across a variety of business sectors.

Organised by BusinessRiver, Ireland’s trusted leader in B2B business information and events, the Irish CX Impact Awards continues to serve as a vital platform for recognising organisations that prioritise exceptional customer-centric strategies.

Now, we are thrilled to unveil the official post-event video—your chance to relive the energy, inspiration, and achievements of this unforgettable evening. Watch the video here and experience the highlights from the night, including the incredible stories of teamwork, leadership, and CX ingenuity from award winners and attendees.

Key Highlights from the Post-Event Video:

  • Recognising Excellence

The Irish CX Impact Awards celebrated organisations that went above and beyond to deliver outstanding customer experiences. Winners included top-tier enterprises and innovative startups, all united by their commitment to customer-first practices.

  • Networking and Collaboration

The event offered remarkable networking opportunities, connecting CX professionals and thought leaders in a vibrant setting designed for exchanging insights and building partnerships.

  • A Look at the 2024 Theme

The event’s theme emphasised the importance of resilience in a challenging business landscape, shining a light on how CX leaders adapted and thrived in a fast-evolving environment.

  • Unforgettable Moments

From the warm welcome to the celebratory award presentations, the video chronicles unforgettable milestones while capturing the spirit of innovation and appreciation that defines the Irish CX Impact Awards.

Join the Community of CX Leaders

The Irish CX Impact Awards is not merely an event; it is an integral part of the CX community in Ireland, striving for better customer engagement and satisfaction across every industry. Each story highlighted during the awards serves as an inspiration for tackling future challenges with dedication and creativity.

If you are a CX professional passionate about elevating your practices or celebrating the achievements of your team, consider joining next year’s programme. Follow cxia.ie to learn more about how your organisation can participate in the 2025 Irish CX Impact Awards.

Watch Now and Share the Excitement!

Don’t miss out on the official post-event video that captures the energy and excellence of the 2024 Irish CX Impact Awards. Click here to watch and feel free to share it with your colleagues and network to showcase the power of exceptional customer experience.

Thank you to all attendees, nominees, and supporters for making this year’s event such a success. Together, we continue to push the boundaries of what exceptional CX can achieve.

Here’s to creating even greater impacts in 2025! 



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