The Irish CX Impact Awards 2025 spotlight the initiatives redefining customer experience in Ireland

The The Irish CX Impact Awards 2025 is set to celebrate the companies, teams, and projects that are transforming customer experience across Ireland. This year’s categories cover the full spectrum of CX excellence, from digital innovation and omnichannel strategies to loyalty programmes, employee engagement, and customer service leadership.

Each category highlights the initiatives that are delivering measurable impact, driving customer satisfaction, and setting new benchmarks for engagement and operational effectiveness. From creative solutions that enhance user experience to innovative programmes that build loyalty, the awards recognise the work that makes a tangible difference in the marketplace.

Being featured in any category demonstrates a company’s commitment to CX leadership and innovation, showcasing expertise that inspires peers and strengthens industry credibility. These awards also provide a platform to highlight how customer-focused strategies are driving growth and shaping the future of business in Ireland.

With the The Irish CX Impact Awards 2025 now open for entries, businesses are encouraged to submit their initiatives, showcase their achievements, and compete for recognition among Ireland’s top customer experience leaders.

Submit your entry today and make your mark on the CXIA Awards 2025.