Judging Panel

All submissions to The Irish CX Impact Awards are judged by an independent panel of recognised and distinguished judges, drawn from academia, business and broader related sectors.

View a sample list of our past judges below and judge us by who judges you.

Agnieszka Anna Jozwiak
CX&UX Consulting, CXPA

Ann Marie O'Donnell
Customer Strategy Director, Actavo

Barbara Duffy
Customer Experience Manager, Irish Life Health

Cathy Summers
Chairperson of CX Impact Judging, The CX Company

Diane Magers
CEO, Customer Experience Professionals Association

Gerard O’Neill
Chairman, Amárach Research

Joanne Boyle
Customer Experience Manager, AXA Insurance dac

John Carroll
Project Director, Irish Distillers Pernod Ricard

Jonathan Ward
Managing Director, Mothercare Ireland

Kerri McCaughey
Head of Customer Centricity, KBC Bank Ireland

Lorraine Walsh
Director of Customer Experience and Marketing, Laya Healthcare

​Lynn Drumgoole
Head of Commercial & CX, Pinergy

Michael McCarthy
VP Customer, Virgin Media Ireland

Pat Watt
Director of Sales and Marketing, McKesson Ireland

Patricia Greene
Head of Communications, Volvo Car Ireland

Patricia Kane
Director of Customer Experience, Paddy Power Betfair

Paul Allen
Head of CX Strategy, AIB

Rosita Wolfe
Head of Marketing and Communications, National Concert Hall

Sarah Gallagher
Head of Customer Experience, RSA Group

Stuart Russell
Customer Experience Manager, Commercial, Permanent TSB

Susan McNulty
CX Transformation Consultant

Susan Osbourne
Independent Customer Experience Consultant

Trevor Rodgers
Learning & Development Business Partner, Eason

Yvonne Harris
Head of Customer Operations, Irish Water

For all enquiries, contact our team.

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T: 01 407 0595

E: info@cxia.ie

© The Irish CX Impact Awards 2019.

All Rights Reserved.