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2019 Shortlist
CX Champion 2019
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AIB (winner)
CX Leader 2019
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Jan Richards (recipient). View the full announcement
Best use of Data Analytics in CX
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AIB (winner)
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Idiro Analytics
CX Impact in Specialty
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Actavo (winner)
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Ardmac
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RCSI
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Solus
CX Impact in Entertainment & Leisure
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Abbey Theatre
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Cannonball Ireland
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Grooveyard
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Killruddery
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Paddy Power Betfair (winner)
CX Impact in Pharmacy/Health
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Meaghers Pharmacy Group (winner)
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RCSI
CX Impact in Retail
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Circle K Ireland
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Eason (winner)
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Marqette
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Paddy Power Betfair
CX Impact in Professional Services
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Ardmac
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Fenero (winner)
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KC Services Ireland
CX Impact in Business IT & Technology
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Cora Systems
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Standard Life Claims Pipeline
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Version 1 (winner)
CX Impact in Insurance
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AXA Ireland
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RSA Ireland & 123.ie (winner)
CX Impact in Digital
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Ardmac
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Core Optimisation
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ProfileTree
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The Passport Service - Department of Foreign Affairs and Trade (winner)
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Travelmaster
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Version 1
CX Impact in Transport
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Iarnród Éireann Irish Rail
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Kuehne + Nagel (winner)
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Travelmaster
CX Impact in Telecoms
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Enet
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Spearline (winner)
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